Contact Century Communities Customer Service
Century Communities Phone Numbers and Emails
Toll-Free Number:
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(877) 869-6748Greenwood Village, CO
Customer Service:
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(512) 930-4041Austin, TX
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(425) 590-9921Bellevue, Washington
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(704) 247-1325Charlotte, NC
Century Communities Emails:
Century Communities Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Century Communities Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Century Communities is 8778696748. 77% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Friday and Saturday. The average call time is 9 minutes.
People call Century Communities mainly because of product/ service, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Century Communities Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Century Communities is 8778696748. 77% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Friday and Saturday. The average call time is 9 minutes.
People call Century Communities mainly because of product/ service, request for information, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Century Communities is Julie.Satalowich@centurycommunities.com. 95% of customers use this email address to address their issues and concerns.
How to Contact Century Communities?
Most Popular Number:
| Total calls: 23 | Issue resolved: 1 | Last call: May 29, 2025 |
Contact Information
Century Communities Website:
Century Communities Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday: Noon - 6 pm
Tuesday - Saturday: 10 am - 6 pm
Sunday: 11 am - 6 pm
Century Communities Customer Service Reviews
In my experience, their build quality (Marvella community in Las Vegas) is REALLY REALLY poor. Their 1 year warranty is almost a scam.
If it costs them $50, $100 to fix, sure they'll send someone real quick. But if it costs several hundreds or more, they won't fix it.
My advice is to keep looking. But if you still want to purchase, my advice is to get a good inspector on Yelp, have him inspect several days before the close of escrow and do not wire any deposit or sign any papers until ALL defects observed during the home orientation are fixed. Because after you have signed, they won't fix those big ticket items.
I bought back in 07/24.
The home inspector found a lot of cosmetic issues early on. They fixed some before the close of escrow, some after the close of escrow. But they refused to fix the bigger ticket items. (See photos.
There are more unfixed defects but tenants are living there and I don't have those photos at the moment).
The so-called "Customer Service Managers" told me at the beginning: "we don't fix these window frames" then promised to take care of the kitchen wall after his vacation but never did. He closed my ticket without any explanation at all.
I emailed care@ and info@ and got in touch with a person named Alex very quickly, but all he did was waste our time.
He made an appointment about 2 months after contacting me for his contractors to come out and repair the two biggest defects on 6/24/24, but nobody ever showed. And of course, Alex no longer responds to our texts or calls.
Summary of Century Communities Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Century Communities?
Product/ Service Question:
- “Complain”
- “Warranty problem”
- “Air condition upstairs is not working,I was informed that the draining pipe for outside was not installed when built.it was clogged up, water collect in the pan attached to the air conditioner. We have not had air in 2 wks. AHS. Contractors inform us”
Request for Information Question:
- “Concern”
- “To let century know am about to file a complaint with consumer affairs regarding wor that needed to be since 2021 at my house and up until yesterday which was my appointment there was a no show”
- “Check my balance”
Refund Question:
- “Refund”
Staff Question:
- “Landline phone service”
Shipping and Delivery Question:
- “I never received my money back”
Employment Question:
- “Need past employment verification”
Other Question:
- “A home in our neighborhood built by century ( the model home) yard is absolutely terrible”
- “Builders refusing too finish the house I Elroy Lance”
- “Documents”
Compare Century Communities Customer Service To
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